- Service Description: HealthBox offers a meal plan service that delivers nutritious and delicious meals to customers' homes or workplaces. Our meal plans are designed to meet a variety of dietary needs and preferences.
- Ordering and Payment: Orders must be placed by the customer via our website or payment link and payment must be made at the time of ordering. We accept payment via credit card, debit card, and other electronic forms of payment.
- Delivery and Availability: Meals will be delivered according to the schedule agreed upon at the time of ordering. In the event of any changes to the delivery schedule, the customer will be notified as soon as possible. We will make every effort to deliver meals on time, but we cannot be held liable for any delayed or missed deliveries.
- Cancellation and Refunds: Orders can be cancelled by the customer up to 24 hours before the scheduled delivery time. Refunds will only be issued for cancelled orders. No refunds will be given for missed deliveries or for meals that were not to the customer's liking.
- Allergen Information: Some of our meals may contain allergens. The customer is responsible for reading the ingredient list before ordering and for informing us of any allergies at the time of ordering. We cannot be held liable for any allergic reactions to our meals.
- Quality and Freshness: We use only the highest-quality ingredients in our meals and make every effort to ensure that they are fresh and delicious. However, we cannot be held liable for any issues with the quality or freshness of our meals.
- Limitation of Liability: Our liability to the customer is limited to the amount paid for the meal plan service. We cannot be held liable for any indirect or consequential damages arising from the use of our service.
- Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the UAE laws. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of UAE.
- Changes to Terms and Conditions: We reserve the right to make changes to these terms and conditions at any time, and any changes will be posted on our website.
